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Box Office

The Museum Box Office is located in the lobby of East Building.

Tuesday–Thursday: 10 am–5 pm
Friday: 10 am–9 pm
Saturday–Sunday: 10 am–5 pm
Closed Mondays

For events taking place after regular hours, the Museum Box Office opens 90 minutes before the start of outdoor events and one hour before the start of indoor events.

Questions or problems?
Call (919) 715-5923 or contact us.

Advance Purchases

Tickets ordered at least two weeks in advance may be mailed at the customer's request. Tickets held for will-call may be picked up at the Box Office.

Group Tickets

Tickets for groups of 10 or more can be purchased in person at the Museum Box Office or by calling (919) 715-5923. If your group is affiliated with a school or if you would like a docent-led tour, please let us know when making your reservation.


The children's ticket policy varies by event. For paid special exhibitions, children 6 and under are admitted free with an adult. For most concerts and films, tickets are required for any child 6 and up.

Service Fees

A service fee is charged per ticket and varies according to event type.

Refunds and Exchanges

Tickets for Museum events are sold on a no-refund, no-exchange basis. Refunds will be issued only if an event is canceled.